Arlington, Virginia
0 comments
Not resolved

I purchased jewelry that I received damaged from JenJen House.I contacted them the same day I received the merchandise I was told that their “Quality Control” inspected all items shipped and that I needed to make a photo of the damaged items and send them the photo.

I have tried on several occasions to upload the photo and due to the size restriction that they have placed on their email I am un-able to upload the photo and have explained this to them several times.

I have yet to get this resolved as they continue to put me off.BUYER BEWARE!

Monetary Loss: $84.

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