JE0584568163 View DetailsOrder Date : 2014-05-19 01:58:14Was This Chat Help?(0)|(0)From : Vicki2014-05-30 06:36:43Subject : Missing or Wrong ProductsAdditional Information :Item : 5616HI, I received my dress yesterday, however I am not happy with the product. I...Read more
6/2/14 It is a scam, a deceiving company with a punch of thieves do not order from them. I ordered a wedding dress, and paid the full amount of the cost of the dress + size customization + shipping. When the delivery man came to give me the package, he gave me a $50...Read more
Ordered a dress I did the measurements and I even ordered a size larger to over compensate I knew the dress could be altered if to large buy of yo small I wouldn't be able to use it. So I finally received the dress it is so small I cannot even zip .I sent jenjen...Read more
JenJen House - Review about Tight Dress from Midland, Texas
Dress too small and didn't like it is very different from the picture This is the 3rd time that I ask for the return form PLEASE contact me or send me the return form 2813 Brentwood Dr Odessa,Tx 79762
Dress Order Review
I ordered a dress that looked pretty on the website and when I received the dress after 3 weeks it didn't fit. I have been going back and forth trying to get the "return form" and was asked in their last message to me to send them pictures of myself in the dress showing that it doesn't fit. I refused and haven't received any messages back from them for 4 days now. Has anyone else been asked to send them pictures of themselves in the wrong size...
I purchased jewelry that I received damaged from JenJen House. I contacted them the same day I received the merchandise I was told that their “Quality Control” inspected all items shipped and that I needed to make a photo of the damaged items and send them the photo. ...Read more
Do not order from JENJENHOUSE Please the dress i ordered did not fit and was made poorly they refused to give me a refund buyer beware i send 5 to 6 emails the answer was HOPE YOU CAN KEEP They are located in China. they need to be removed from all websites .and i...Read more
My son was getting married on July 20th and I found this great website with pretty dresses. I custom ordered my dress to be made (they recommend this). The dress was gigantic. After repeated texts and runarounds they never refunded ANY money $159. dollars plus. and...Read more
I was directed to the website Jen Jen House by my sister inlaw. Her wedding was in may 2013. I ordered the sash three months in advance to insure I got in time. Well as of yet I have never recieved it and it is now 5 months later. They have no phone number to contact...Read more
I bouth a dress in this web site I read all the instruction in case that I need to return ,when I received the dress I disagree with the texture and is too heave . The customer services does not exist , they don't have any phone number they liar to the client and we...Read more
I ordered my wedding dress from this site. What a nightmare! What I received was a very poorly made version of the dress advertised on their website. Forget the fact that it is poor fabric quality and that it barely looks like what I ordered here are the major issues: ...Read more
Please be aware that if you order from Jen Jen house, they will not allow returns. They say they do but they don't. I've been given the most "polite" run around for months but they do not provide a return mailing address and will sent looping repeat emails about how...Read more
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